AdditionalFees.
Usage-based fees on top of your monthly subscription. We believe in full transparency — no hidden charges, no surprises.
Phone numbers are $2.30/month each (subject to change). International numbers vary by country and also start at $2.30/month. These are not provided free — however, new accounts receive a one-time $20 credit to test the system and get set up.
Skip per-use AI charges entirely. The Unlimited AI Employee add-on covers Content AI, Conversation AI, Workflow AI, Reviews AI, and Voice AI — all included for a flat monthly rate.
Phone System
US and Canada only. Rates cover outbound calls, inbound calls, and text message segments.
| Making Calls | Receiving Calls | Text Messages | |
|---|---|---|---|
| Charged on Usage | $0.028/min | $0.017/min | $0.0158/segment |
| $10 will give you about | 355 calls | 590 calls | 635 segments |
Per email sent through the platform for campaigns, automations, and transactional messages.
| Price / Email | |
|---|---|
| Charged on Usage | $0.002/email |
| $10 will give you about | 5,000 emails |
Email Verification
Verify email addresses before sending to reduce bounce rates and protect your sender reputation.
| Price / Verification | |
|---|---|
| Charged on Usage | $0.0075/verification |
| $10 will give you about | 1,335 verifications |
Premium Workflow Triggers & Actions
Certain premium workflow triggers and actions carry a per-execution fee.
Pre-purchase discount available: 10,000 actions for $14.99.
| Price / Action | |
|---|---|
| Charged on Usage | $0.03/action |
| $10 will give you about | 335 actions |
Content AI
AI-generated written content and images for websites, funnels, emails, and social posts.
Unlimited AI Employee Usage available: $127/month covers Content AI, Conversation AI, Workflow AI, Reviews AI, and Voice AI.
| Price / 1,000 Words | Price / Image | |
|---|---|---|
| Charged on Usage | $0.18/1,000 words | $0.12/image |
| $10 will give you about | 55,555 words | 85 images |
Conversation & Voice AI
AI-powered live chat and voice conversations with your leads and customers.
Unlimited AI Employee Usage available: $127/month covers Content AI, Conversation AI, Workflow AI, Reviews AI, and Voice AI.
| Price / Message | Price / Minute | |
|---|---|---|
| Charged on Usage | $0.04/message | $0.26/minute |
| $10 will give you about | 250 messages | 40 minutes |
Reviews AI
AI-generated responses to Google and Facebook reviews on your behalf.
Unlimited AI Employee Usage available: $127/month covers Content AI, Conversation AI, Workflow AI, Reviews AI, and Voice AI.
| Price / Response | |
|---|---|
| Charged on Usage | $0.16/response |
| $10 will give you about | 65 responses |
Workflow AI
GPT-powered actions inside your automations — summarize data, draft messages, classify leads, and more.
Unlimited AI Employee Usage available: $127/month covers Content AI, Conversation AI, Workflow AI, Reviews AI, and Voice AI.
| Price / GPT-4 or GPT-4o | Price / GPT-3.5 or GPT-4o Mini | |
|---|---|---|
| Charged on Usage | $0.06/execution | $0.03/execution |
| $10 will give you about | 165 executions | 335 executions |
Conversations via WhatsApp Business API. Pricing is per conversation window, not per message.
| Price / Conversation | |
|---|---|
| Charged on Usage | $0.148/conversation |
| $10 will give you about | 70 conversations |
Funnel Builder AI
Generate a complete, ready-to-launch funnel with AI — copy, layout, and design included.
| Price / Funnel Generated | |
|---|---|
| Charged on Usage | $9.90/funnel |
| $10 will give you about | 1 funnel |
Address Autocomplete
Real-time address suggestions and selection validation on forms and contact records.
| Price / Search Result | Price / Result Selection | |
|---|---|---|
| Charged on Usage | $0.0074/search | $0.0132/selection |
| $10 will give you about | 1,350 results | 760 selections |
Settings → Billing → Wallet & Transactions
Settings → Billing → Payments
As pricing is determined by our phone providers, pricing is subject to change without notice. Additional fees may be imposed by recipient carriers. CallBack has no control over these fees and, due to fluctuation, we are unable to calculate the exact costs.
All usage-based charges are billed against your wallet balance. You can top up your wallet at any time from Settings → Billing. Low balance notifications help you avoid service interruptions.
International phone numbers, calls, and SMS rates vary by country. Contact our team for a country-specific rate estimate before enabling international messaging.