AffiliateAgreement.
Last updated: January 1, 2026
This Affiliate Agreement ("Agreement") governs your participation in the CallBack CRM Affiliate Program ("Program") operated by Buxton Holdings LLC ("Company," "we," "us," or "our"). By enrolling in the Program, you ("Affiliate," "you," or "your") agree to be bound by the terms and conditions set forth in this Agreement.
This Agreement constitutes the entire agreement between you and the Company with respect to the Program and supersedes all prior agreements, representations, warranties, and understandings relating to the subject matter hereof.
To participate in the Program, you must:
- Be at least 18 years of age
- Provide accurate and complete registration information
- Agree to the terms of this Agreement in full
- Have a valid PayPal account or US bank account for payment disbursement
- Not be located in a jurisdiction where participation in such programs is prohibited by law
The Company reserves the right to reject any affiliate application or terminate an existing affiliate's participation at its sole discretion, including if you operate a competing business, engage in activities that conflict with CallBack's values, or violate any provision of this Agreement.
Affiliates earn a 40% recurring commission on the net subscription revenue generated by each referred customer ("Referral") for as long as that customer maintains an active paid subscription with CallBack CRM.
Commissions are calculated on the net amount collected after any applicable taxes, refunds, chargebacks, or processing fees. Commissions are not earned on setup fees, ancillary services, or any usage-based billing such as LeadSync Compliance charges.
A Referral is attributed to you when a prospect clicks your unique referral link and completes a paid subscription within 60 days of that click. If a Referral was previously referred by another affiliate, the most recent referral link used within the attribution window takes precedence.
Commissions are only earned on subscription payments that are successfully collected. Trials, refunded payments, and disputed charges do not qualify for commission.
Commissions are paid on a monthly basis, typically within 15 days following the close of each calendar month, provided your account balance meets the minimum payout threshold of $50.00 USD.
Balances below the $50.00 threshold will roll over to the following month until the threshold is reached. Payments are issued via direct deposit (ACH) or PayPal. You are responsible for providing and maintaining accurate payment account information.
You are solely responsible for all taxes, duties, and other governmental charges applicable to your commission payments. The Company will issue a Form 1099 as required by applicable law for US-based affiliates earning $600 or more in a calendar year.
As a CallBack affiliate, you agree to promote the Program honestly and in compliance with all applicable laws. Specifically, you must not:
- Send unsolicited commercial email (spam) or engage in any form of bulk messaging
- Make false, misleading, or exaggerated claims about CallBack CRM or its features
- Use CallBack's trademarks, logos, or brand assets without prior written permission
- Bid on CallBack-branded keywords in paid search advertising without explicit written consent
- Misrepresent your relationship with CallBack or imply that you are an employee or official representative
- Offer cash rebates, unauthorized discounts, or incentives to prospective customers without Company approval
- Promote CallBack on any platform or website containing illegal, harmful, or discriminatory content
You must clearly and conspicuously disclose your affiliate relationship with CallBack CRM in all promotional materials, in compliance with the FTC's Endorsement Guides and any other applicable regulations. This disclosure must appear before or near any affiliate link and must be in plain language that consumers can easily understand.
Either party may terminate this Agreement at any time, with or without cause, upon written notice to the other party. You may terminate by contacting us at info@callbackcrm.com.
Upon termination, you will no longer earn commissions on any new referrals. Any commissions already earned on existing active customers will continue to be paid for up to 30 days following the effective date of termination, after which all commission obligations cease.
The Company may terminate this Agreement immediately and without notice if you violate any provision of these terms, engage in fraudulent activity, or cause harm to CallBack's brand, reputation, or customers. In such cases, any pending commissions may be forfeited.
TO THE MAXIMUM EXTENT PERMITTED BY APPLICABLE LAW, THE COMPANY SHALL NOT BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, OR PUNITIVE DAMAGES, INCLUDING BUT NOT LIMITED TO LOSS OF PROFITS, LOSS OF DATA, OR LOSS OF GOODWILL, ARISING OUT OF OR IN CONNECTION WITH THIS AGREEMENT OR THE PROGRAM, EVEN IF ADVISED OF THE POSSIBILITY OF SUCH DAMAGES.
The Company's total liability to you for any claim arising out of or relating to this Agreement shall not exceed the total commissions paid to you in the three (3) months preceding the event giving rise to the claim.
You agree to indemnify, defend, and hold harmless the Company and its officers, directors, employees, and agents from and against any claims, damages, losses, and expenses (including reasonable attorneys' fees) arising from your participation in the Program or your violation of this Agreement.
If you have questions about this Agreement or the CallBack Affiliate Program, please contact us:
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