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Messenger

All MessagesOne Dashboard.

Manage Facebook Messenger, Instagram DMs, Google Business Messages, and more from a single unified interface. No more jumping between apps.

Key Benefits

Where your leads are, you are.

Multi-Platform

Facebook Messenger, Instagram DMs, Google Business, WhatsApp, and more — all in a single thread view.

Auto-Reply

Set up keyword-triggered auto-responses so no lead waits more than seconds for a reply — even at 2 AM.

Lead Capture

Convert social conversations into CRM contacts automatically. Tag, categorize, and trigger follow-up sequences.

Feature Showcase

Your Social Inbox, Fully Unified.

Every platform your leads message you on — pulled into one clean dashboard so nothing slips through the cracks.

Facebook & Instagram Messenger

Manage every social conversation alongside your other channels. Respond to Facebook DMs and Instagram messages without leaving CallBack.

Replaces: Gsuite, Infusionsoft, ActiveCampaign, Texting Softwares

  • Instagram Messaging
  • Facebook Business Messaging
  • SMS Messaging
  • WhatsApp Messaging
  • Email Messaging
  • Live Chat
  • Calls
  • Voicemails
CallBack CRM messenger dashboard showing Facebook and Instagram DMs alongside SMS in one unified conversation view
How It Works

Connect your socials, start converting.

01

Connect Platforms

Link your Facebook Page, Instagram business account, Google Business Profile, and more in minutes.

02

Messages Arrive

Every incoming DM and message from every connected platform flows into one unified thread view.

03

Reply or Auto-Respond

Respond manually from the dashboard or set auto-replies for common questions and off-hours coverage.

04

Convert to Leads

With one click, turn any conversation into a CRM contact and trigger an automated follow-up sequence.

Get Started Today

Every social message,
one powerful inbox.

Stop letting social leads slip away. Pull every platform into CallBack and respond in seconds.